Terms and Conditions/Returns

TERMS, CONDITIONS & RETURN POLICY

I have approved, looked over, and clarified my order. I understand that I am able to reach out to Jazzy Jae’s Designs atJazzyjaedesigns@gmail.com if I am to have any questions. Jazzy Jae’s Designs must be notified of the defective/incorrect item(s) within 3 days of product delivery. After 3 days the customer must accept the product in the condition it was received. We are not responsible for the treatment of the product(s) you receive after it has been delivered such as how you wash or wear your product.

Production time is 7-14 days from your payment date for individual orders.

I agreed to have double check my address/shipping destination. If a package is returned because the address provided to us was incorrect, we are not responsible for the cost of re-shipping. We will contact the buyer for the correct address, and furthermore the buyer will be responsible to re-pay shipping before we send the package again.

I understand that Jazzy Jae’s Designs is not responsible for any incorrect instructions provided during the order process (i.e. misspellings, incorrect sizes, incorrect proof versions, etc.). Reprinting for such errors will be done at the customer's expense.

All items are custom made so refunds and exchanges are not available. For this reason, please double and triple check the information you provide for each order. If an error is made on our part, we will replace the item as soon as possible.

Please contact us if you have any questions regarding these policies. When placing an order with Jazzy Jae’s Designs, you are agreeing to these terms and conditions.